The first thing you’ll notice once you visit Instant Checkmate’s website is its polished design. You can search for people by simply typing in their first and last names. Once you do that, you’ll be offered some additional filters to help the software narrow the results. Email address and phone number searches are also enabled, which is especially useful for people who use dating apps or some classified websites.
Make a note that Instant Checkmate and other similar public record search websites are not to be used for hiring employees, screening tenants, assessing professional services, or making decisions about credit or insurance eligibility. Instant Checkmate is pretty transparent and clear about these restrictions. If you perform a search, you will be asked to check a box that you agree not to use any collected information for any of these purposes.
As mentioned, the website’s interface is user-friendly and very modern-looking, but in case you don’t have the time to sit down at your desktop computer, you’ll be glad to hear that you can also download the app and check it on the go. At the moment of writing this review, the Instant Checkmate App was available only for Android users, so that is something to work on if the company wishes to attract new customers.
That said, the app has a solid score of 4.4 out of 5, and the majority of customers are satisfied with it, saying that the app is expertly designed and easy to navigate. You can download it for free, and it has some basic reports that also come at no cost.
Speaking of which, you are probably interested to know if Instant Checkmate is free, so we’ll address that question in the next section.
Instant Checkmate Pricing
Once you become a member, you may get some additional bonus reports as part of the deal, but the service itself is not free. Instant Checkmate provides basic background checks and premium checks.
Basic background checks include:
- First and last name
- Birthday and age
- Possible relatives
- Contact information
- Education information
A premium background check gives you access to all that information plus:
- Criminal records
- Arrest records
- Weapon permits
- Professional licenses
- Traffic records
If you just want to perform one online background check or a couple of them, Instant Checkmate offers a five-day trial that will only set you back $1. If you are interested in regularly using the service, here is a summary of all the available options and their prices:
||$1.00 for five days
||$34.78, rebilling monthly
||$83.47, rebilling every three months
||$4.99 per month
||PDF Fee (one time)
||$1.99 per PDF
The registration process is a matter of minutes: Just go to instantcheckmate.com and perform the initial search. You will be asked to provide some additional information so that the system can narrow the search results. Once you do that, Instant Checkmate will put together your first report, and your account will be created. Right after that, you’ll be offered to create your username and password, and your adventure can officially begin.
We would also advise you to be careful and cancel any account you open on time; otherwise, you’ll be charged again when your initial subscription expires. Here we have to agree with other Instant Checkmate reviews on the net that finding out you have been charged repeatedly without your consent or knowledge can be very unsettling.
If you find yourself in a situation like this, there is still a way to get your money back since Instant Checkmate operates a refund policy and will reverse 12months worth of accidental charges on request, but no more.
Altogether, it looks like this platform could be a bit more transparent about the fees it charges, but you can still avoid unpleasant surprises if you check your statements regularly.
By becoming an Instant Checkmate member, you’ll gain access to unlimited background reports, and you’ll be able to look up practically anyone you wish by typing in the person’s first and last name, their age or their last known location. In case you do not have all of this information, use what you do know and that will help you narrow the selection.
Another great feature available to members is the phone number search they can use to track down a number they don’t recognize. Our Instant Checkmate reverse phone lookup review has shown this can help you find the owner of about any phone number in the US. A notable exception to this is people who have explicitly asked for their information to be removed from InstantCheckmate’s database.
Location search is another attractive search option not frequently offered by people search sites. With it, you can enter a specific address and the system will collect data about possible residents, FBI crime statistics, and even census results: Get to know your new neighbors even before you meet them!
The Instant Checkmate review by the BBB gives this company an A+ rating. The rating is based on the company’s complaint history with the BBB, transparency of its business practices, length of time the company has been operating, and so forth.
As for customers’ reviews on the BBB website, Instant Checkmate has 2.32 points out of 5, based on 96 reviews. Some customers were disappointed that Instant Checkmate doesn’t provide information on marital status, and some were unable to locate the person they were looking for. But the majority of users are satisfied with the service, saying that the website’s database is genuinely useful, the customer support friendly and competent, and the cancellation process simple.
Even though Instant Checkmate Inc. has a good overall score on BBB, there are some rough edges. As previously mentioned, a bit more clarity when it comes to informing consumers that their accounts will be automatically renewed would be welcome. We have also noticed that report loading can get very slow, which can be cumbersome. Other than these minor problems, the platform doesn’t have any bigger issues to resolve, and it has left quite a favorable impression on us.
As we have already mentioned in this review of Instant Checkmate, your subscription is automatically renewed at the end of the subscription period, so, if you no longer need it, make sure to cancel your Instant Checkmate account so you don’t end up paying for a service you don’t use anymore. There are two ways to do this.
To cancel your account manually, go to the Instant Checkmate Cancel page, and fill out and submit the cancellation form you find there. Note that your account won’t be canceled immediately but within 24 to 48 hours. Once you submit the cancellation request, it’ll be sent to customer support, where a representative of Instant Checkmate will review it and send you a confirmation email once it’s done.
Cancel by Phone or Email
If you prefer to have someone’s assistance in your cancellation process, you can reach Instant Checkmate’s support via phone or email. The email option will also require a little bit of patience as it takes 24 to 48 hours for the cancellation to be processed and for you to receive the confirmation, so we recommend you go with the phone option if you want to speed the process up.
The company’s team of member care representatives is dedicated to helping you resolve any issues you might come across while using Instant Checkmate. Contact them by dialing 800-222-8985 Monday to Friday, from 7 a.m. to 7 p.m. PST or by sending them an email to [email protected] We can confirm from our own experience that the customer care representatives are very helpful and friendly.